07967 624846

About Us

Family-run, independent, and proud to serve Dorset, Hampshire and Salisbury — 24/7, non-destructive, no call-out fee.

Our story

Built on experience and understanding

We started as a local high-street store called Customate, at the entrance of the Richmond Gardens shopping centre in 2010 — you may remember it. We offered repairs to car locks, mobile phones, iPads and other devices.

Since 2019 we specialise on getting our customers back into their vehicles fast so they can get back home, fast.

Even though not ideal, you will never need to panic again if you are stranded in Tesco's with your ice lollies melting away in your bag-for-life, or feel silly for leaving your keys in your car as it sits there on your front drive.

Don't worry — we have seen it all.

The original Customate shop at Richmond Gardens shopping centre, Bournemouth — where it all began in 2010

People

The team

Experience with vehicle locks, commitment to service, and a compassionate understanding of the distress caused by vehicle lockouts.

Steve Handyside, owner

Steve Handyside

Owner

Started Customate in 2010 and then Auto Locksmith Specialists in 2019 — 15+ years experience.

Matt Brooks, auto locksmith specialist

Matt Brooks

Auto locksmith specialist

Covering Hampshire

This could be you!

New talent goes here

Covering?

We're hiring

We are always on the lookout for enthusiastic young technicians or career changers in the south of England.

Real feedback

What our customers across Dorset & Hampshire say

Need help now?

We're standing by 24/7

Auto Locksmith Specialists Ford Transit Custom van on a residential street at dusk