Question 1

My car was broken into — can you replace the damaged lock?

Accepted Answer

Yes. In some cases we carry replacement car lock assemblies for most UK vehicles and can fit a new lock on the spot, re-keyed to your existing key. Otherwise we order the parts in and book your job in at your earliest convenience. Where the door skin is also damaged, we can refer you to a trusted bodyshop.

Question 2

Will a new lock work with my existing key?

Accepted Answer

In most cases, yes. We re-pin or recode the new cylinder to match the key you already have. If you'd prefer all locks keyed to a single new key, we can do that in the same visit.

Question 3

Can you repair a frozen or seized door lock?

Accepted Answer

Yes. We strip, clean, lubricate and rebuild seized lock barrels — including worn wafers, broken springs and corroded parts. Most seized locks can be saved without full replacement if caught in time.

Question 4

Do you use original manufacturer parts?

Accepted Answer

Where OEM parts are available and sensible we'll use them. We will give you the cost breakdown of OEM vs high quality aftermarket parts so you can make the decision. Most people choose the high quality aftermarket parts as they perform the exact same function at a fraction of the cost of OEM.

Question 5

Can a locksmith get into a locked car in Dorset or Hampshire?

Accepted Answer

Yes — and without causing any damage to the locks, paintwork, or window seals. We use specialist entry tools suited to the specific vehicle type, meaning the method is always matched to the make and model. The whole process typically takes under 15 minutes. We attend lock-in call-outs right across Dorset, Hampshire, and the Salisbury and Amesbury area, at the roadside, at home, and at workplaces.

Question 6

Can a locksmith make a car key without the original?

Accepted Answer

Yes — this is one of the most common jobs we do. Using your vehicle's lock profile and onboard diagnostic data, a key can be cut and programmed from scratch with no original required and no need to tow the car anywhere. This applies to the full range of key types: standard transponder keys, remote central locking keys, flip keys, and push-button smart/proximity keys. We carry the equipment to do this at the roadside throughout Dorset, Hampshire, and the Salisbury area.

Question 7

Can a locksmith unlock a steering wheel?

Accepted Answer

If the standard release technique hasn't worked, yes. We can inspect the ignition barrel causing the problem and repair or replace it at the roadside. In cases where the barrel has fully seized, we carry the parts and tools to extract and replace it on the same visit — no dealer trip needed. We attend throughout Dorset, Hampshire, and Wiltshire including the Salisbury and New Forest areas.

Question 8

Do you operate 24 hours a day, 365 days a year?

Accepted Answer

Yes. We cover Dorset, Hampshire and Salisbury around the clock — days, nights, weekends and bank holidays — with no premium for unsocial hours. The same team that handles daytime call-outs covers overnight emergencies. Call the number at the top of the page at any time.

Question 9

Are your technicians DBS-checked?

Accepted Answer

Yes. All our technicians are DBS-checked (Disclosure and Barring Service). We always carry identification — if we're attending your home, workplace or a late-night call-out, you're welcome to ask to see it on arrival.

Damaged or Seized Car Lock?

We work on all makes and models

Car locksmith services

Car key extraction

Car key remote programming

Car key replacement

Car lock repair/replacement

Ignition repair/replacement

Locked keys in car

Business fleet & trade

Car key copying & cutting

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Car lock repair & replacement across Dorset, Hampshire & parts of Wiltshire